This one is easy! My family has been using Google Calendar since the summer so that we all have access to the (supposedly) up-to-date family schedule wherever we are. It is slightly more time-consuming than a traditional paper calendar to populate, but it is extremely helpful in trying to keep track of four people, all with complicated schedules.
If we would all use our Outlook calendars at work and could somehow get the desk staff's calendars impoted into Outlook, we could greatly simplify the onerous task of scheduling meetings with people from more than one department. Same principle, different software.
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